Terms & Conditions

Table of contents

1. Area of application
2. Conclusion of contract
3. Right of withdrawal
4. Return, Exchange, and Store Credit
5. Prices and payment terms
6. Delivery and shipping conditions
7. Retention of title
8. Limitation of Liability
9. Liability for defects (warranty)
10. Redeeming promotional vouchers
11. Purestep Premium Shipping Insurance
12. Applicable Law
13. Alternative dispute resolution

1) Area of application
1.1 These general terms and conditions (hereinafter "GTC") of the website operator "Purestep" (hereinafter "Seller") apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter "Customer") enters into with the seller with regard to the terms and conditions entered into by the seller goods presented in its online shop. The inclusion of the customer's own conditions is hereby objected to, unless otherwise agreed.

1.2 A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity. An entrepreneur within the meaning of these General Terms and Conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2) Conclusion of contract
2.1 The product descriptions contained in the seller's online shop do not represent binding offers on the part of the seller, but rather serve to make a binding offer by the customer.

2.2 The customer can submit the offer using the online order form integrated into the seller's online shop. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the customer submits a legally binding contractual offer with regard to the goods contained in the shopping cart by clicking on the button that completes the ordering process. The customer can also make the offer to the seller by telephone or email.

2.3 The seller can accept the customer's offer within ten days, by sending the customer a shipping confirmation in text form (fax or email), whereby the receipt of the shipping confirmation by the customer is decisive, or
by delivering the ordered goods to the customer, whereby the receipt of the goods by the customer is decisive, or by asking the customer to pay after placing their order.

2.4 If you select the payment method “PayPal Express”, payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: “PayPal”), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua /useragreement-full or - if the customer does not have a PayPal account - subject to the conditions for payments without a PayPal account, which can be viewed at https://www.paypal.com/de/webapps/mpp/ua/privacywax- full. If the customer selects “PayPal Express” as the payment method as part of the online ordering process, he also issues a payment order to PayPal by clicking the button that completes the ordering process. In this case, the seller declares acceptance of the customer's offer at the time the customer initiates the payment process by clicking on the button that completes the ordering process.

2.5 When submitting an offer via the seller's online order form, the contract text is saved by the seller and sent to the customer in text form (e.g. e-mail, fax or letter) after sending his order along with these general terms and conditions. In addition, the contract text is archived on the seller's website and can be accessed free of charge by the customer via his password-protected customer account by providing the relevant login details, provided that the customer has created a customer account in the seller's online shop before sending his order.

2.6 Before bindingly submitting the order via the seller's online order form, the customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means of better detecting input errors can be the browser's magnification function, which enlarges the display on the screen. As part of the electronic ordering process, the customer can correct his entries using the usual keyboard and mouse functions until he clicks on the button that completes the ordering process.

2.7 Only the English language is available for concluding the contract.

2.8 Once the order has been submitted, cancellation is no longer possible. The statutory right of withdrawal according to our refund policy applies.

2.9 Order processing and contact usually take place via email and automated order processing. The customer must ensure that the email address he provided to process the order is correct so that emails sent by the seller can be received at this addressnnen. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned by the seller to process the order can be delivered.

2.10 When ordering tobacco products, the customer confirms by submitting the order that he has reached the legally required minimum age and undertakes to ensure that either he or an adult authorized by him is allowed to receive the goods.

3) Right of withdrawal
3.1 Consumers generally have a right of withdrawal in accordance to our refund policy.

3.2 Products that come with a 30-day money-back guarantee can be refunded for no reason within 30 days from the time of purchase. The right of withdrawal remains unaffected.

You have the right to withdraw this contract within 30 days without giving any reason. The withdrawal period is 30 days from completion of the order. You must return the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your withdrawal of this contract. The deadline is met if you send the goods before the fourteen day period has expired. The refund is processed after the items have been received and checked at our return address. 

3.3 Further information on the right of withdrawal can be found in the seller's refund policy.

3.5 If the withdrawal is explained too late and the return arrives late at the returns warehouse, the return can be destroyed free of charge or sent back to the customer for a shipping fee (depending on the weight and size of the package).

3.6 The shipping costs incurred when registering a return are not borne by us and must be paid by the customer. All products are shipped to the customer free of charge, which is why we cannot cover additional return shipping costs.

3.7 The goods that the customer has registered for withdrawal must be returned to us complete and in new condition. You must pay for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods. Used or damaged goods are excluded from revocation.

3.8 A revocation and warranty service is excluded for products that are due to improper use of the products, wear or tear through use. These are not covered by our right of withdrawal or warranty services and cannot be complained about as such by the customer.

3.9 The customer acknowledges and agrees that any taxes, duties, or fees incurred during the return process of purchased items are solely their responsibility and not that of the seller. Additionally, the customer is accountable for covering the delivery costs associated with returning the item(s) to the seller. This includes any applicable shipping fees or charges related to the return shipment. By initiating a return, the customer agrees to bear these expenses and understands that the seller is not liable for any such costs incurred during the return process

4) Return, Exchange, and Store Credit

Under their right of withdrawal as outlined in paragraph 3, customers are presented with several options for handling their returns:

1. Immediate Store Credit: Customers have the choice to receive instant store credit for the full value of the returned item(s), along with an additional 20GBP to offset shipping costs. This store credit can be utilized for future purchases on our website.

2. Free Exchange: Customers have the option to exchange their item(s) for a new one of equal value, subject to availability, at no extra charge. Shipping fees for the exchange will be calculated based on the quantity and type of items being exchanged and will be borne by the customer.

3. Refund upon Confirmation: Customers may request a refund, which will be processed once the returned item(s) have been confirmed delivered to our return address. It is important to note that delivery expenses are non-refundable and are the responsibility of the customer.

5) Prices and payment terms

5.1 Unless otherwise stated in the seller's product description, the prices stated are total prices. The customer is responsible for any additional fees incurred. Any additional delivery and shipping costs that may arise will be stated separately in the respective product description.

5.2 In individual cases, deliveries or returns may incur additional costs for which the seller is not responsible and which must be borne by the customer. These include, for example, costs for the transfer of money through credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may arise in relation to the money transfer even if the delivery does not take place to a country outside the European Union but the customer makes the payment from a country outside the European Union.

5.3 The payment option(s) will be communicated to the customer in the seller's online shop.

5.4 It is your responsibility to read the full product list before purchasing a product. By confirming your purchase, you agree to pay all applicable fees, taxes, shipping charges and other amounts associated with your purchase or return. Additionally, you acknowledge that you are responsible for sales tax, VAT and customs duties, as applicable. You agree that you will act as importer of the purchased products, if applicable, and you hereby authorize us to appoint a freight forwarder to act as your direct agent and to pay sales tax, VAT and customs duties on your behalf. Please note that sales tax, VAT, customs duties and similar charges levied at the time of purchase are estimates and are subject to change depending on applicable law. If additional amounts are charged, you will be responsible for them. We will not be liable if customs clearance of a product is delayed or refused because of your failure to do so Have not paid amounts. If a purchase is made pursuant to a shipping agreement, risk of loss and title for the Product pass to you upon delivery of the Product to the carrier.

5.5 If advance payment by bank transfer has been agreed, payment is due immediately after conclusion of the contract, unless the parties have agreed on a later due date.

5.6 When paying using a payment method offered by PayPal, payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua /useragreement-full or - if the customer does not have a PayPal account - subject to the conditions for payments without a PayPal account, which can be viewed at https://www.paypal.com/de/webapps/mpp/ua/privacywax- full.

6) Delivery and shipping conditions
6.1 Goods are delivered by shipping to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the seller's order processing is decisive. If the delivery address provided turns out to be incorrect and the shipment cannot therefore be delivered, the service is still considered to have been provided and the customer bears the costs (depending on the weight and size of the package) for unsuccessful shipping.

6.2 If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, the customer will bear the costs for the unsuccessful shipping. This does not apply if the customer is not responsible for the circumstances that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered. If the goods are returned, the customer undertakes to pay the transport and delivery costs depending on the weight and size of the package.

6.3 Self-collection is not possible for logistical reasons.

6.4 The delivery time can be found in our shipping information. Delivery times are estimated and may vary due to external factors (corona pandemic). In most cases, the order reaches the customer after 5-10 working days. In certain cases the delivery time may take 45 days. All orders are sent directly to the customer by our international business partners. Any customs fees incurred must be borne by customers.

6.5 The shipping costs incurred when registering a return are not borne by us and must be paid by the customer. All products are shipped to the customer free of charge, which is why we cannot bear the return shipping costs.

6.6 If delivery to the customer is not possible, the goods will be stored in our warehouse for 3 days and can be delivered to the customer free of charge. If we do not receive a response confirming the address despite a request, the customer must bear the resulting storage and shipping costs depending on the weight and size of the package.

6.7 Delivery in the UK is free of charge. Delivery costs may apply for deliveries to other countries. These are shown to the customer during the ordering process. By submitting the order, the customer agrees to the delivery costs.

7) Retention of title
If the seller makes advance payments, he reserves ownership of the delivered goods until the purchase price owed has been paid in full.

8) Limitation of Liability
The seller's liability for all operational activities is limited to a sum of €1000.

9) Liability for defects (warranty)
9.1 If the purchased item is defective, the provisions of statutory liability for defects apply.

9.2 Deviating from this, the limitation period for claims for defects in used goods is one year from delivery of the goods to the customer. However, shortening the limitation period to one year does not apply for items that were used for a building in accordance with their normal use and caused its defects, for claims for damages and reimbursement of expenses by the customer, as well in the event that the seller has fraudulently concealed the defect.

9.3 The customer is asked to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller of this. If the customer does not comply with this, this will have no impact on his legal or contractual claims for defects.

9.4 Defects in the goods that are due to improper use of the products, wear or tear due to use. are not covered by our liability for defects and cannot be claimed as defects by the customer.

10) Discount code redemption
10.1 Discount codes that are issued free of charge by the seller as part of promotions with a specific period of validityd which cannot be purchased by the customer can only be redeemed in the seller's online shop and only within the specified period.

10.2 Discount codes can only be redeemed by consumers.

10..3 Individual products may be excluded from the discount if a corresponding restriction results from the content of the discount code.

10.4 Discount codes can only be redeemed before completing the ordering process. Subsequent billing is not possible.

10.5 Only one discount code can be redeemed per order.

10.6 The value of the goods must be at least equal to the amount of the discount code. Any remaining balance will not be refunded by the seller.

10.7 If the value of the discount code is not sufficient to cover the order, you can choose one of the other payment methods offered by the seller to pay the difference.

10.8 The balance of a discount code will neither be paid out in cash nor interest.

10.9 The discount code will not be refunded if the customer returns the goods paid for in whole or in part with the discount code within the scope of his statutory right of withdrawal.

10.10 The discount code is only intended for use by the person named on it. A transfer of the discount code to third parties is excluded. The seller is entitled, but not obliged, to check the material eligibility of the respective discount code holder.

11) Purestep Premium Shipping Insurance

11.1 Purestep Premium insurance insures the customer's delivery against damage during shipping and delivery. To claim this, the customer must send proof of the damage as a photo or video to our customer service within our 30-day guarantee from the order date, at the latest 14 days after delivery.

11.2 The premium insurance is automatically added to the shopping cart, but can be removed by the customer. he shouldn't want this.

11.3 The premium insurance does not apply in the cases mentioned in paragraph 5, or in cases in which the shipment was delivered with proof of delivery (signature of the customer or an authorized third party, parcel shop, or by drop-off permit).

11.4 In the event of withdrawal, the shipping insurance will not be reimbursed.

 

12) Applicable Law

The law of the Federal Republic of Germany applies to all legal relationships between the parties, excluding the laws on the international purchase of movable goods. For consumers, this choice of law only applies to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.

13) Alternative Dispute Resolution

13.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odrThis platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.

13.2 The seller is neither obliged nor willing to take part in a dispute resolution procedure before a consumer arbitration board.

 

OVERVIEW 

This website is operated by Adplace Limited. Throughout the site, the terms, 

““we”, “us” and “our” refer to Adplace Limited. 

Adplace Limited offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. 

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

SECTION 1 - ONLINE STORE TERMS 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. 

SECTION 2 - GENERAL CONDITIONS 

We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES 

Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

SECTION 5 - PRODUCTS OR SERVICES (if applicable) 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

For more detail, please review our Return Policy. 

SECTION 7 - OPTIONAL TOOLS 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. 

SECTION 8 - THIRD-PARTY LINKS 

Certain content, products and services available via our Service may include materials from third-parties. 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

SECTION 10 - PERSONAL INFORMATION 

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

SECTION 12 - PROHIBITED USES 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall 

Adplace Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION 

You agree to indemnify, defend and hold harmless 

Adplace Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party. 

SECTION 15 - SHIPPING, DISPUTES, CLAIMS, CHARGEBACKS

Shipping times may vary and take up to 2-10 business days for orders to arrive due to rare occasions - holidays and unexpected natural and political events. By making a purchase on Purestep.co.uk, you agree to not file a chargeback or a dispute for any reason within 30 business days of making a purchase.

You agree to send us an email to info@purestep.co.uk to resolve any payment issues you may encounter with us. You agree to wait 30 business days before contacting your bank, payment transaction processor or payment gateway to file a chargeback or a dispute.

You agree to be liable for damages and business losses due to chargebacks or disputes made by you within 30 business days of your purchase. You also agree to appear in small claims court and be liable for our attorney's fees.

If your order or products fail to arrive and you have evidence that you have reached us via email as mentioned above and we did not get back to you or help you within 30 business days of your purchase, you may file a dispute or a chargeback with no liability.

If the products fail to be delivered, the goods will be stored in our warehouse for 3 days and can be delivered to the customer free of charge. If we do not receive a response confirming the address despite a request, the customer must bear the resulting storage and shipping costs depending on the weight and size of the package.

SECTION 16 - TERMINATION 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

SECTION 17 - ENTIRE AGREEMENT 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

SECTION 18 - GOVERNING LAW 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom. 

SECTION 19 - CHANGES TO TERMS OF SERVICE 

You can review the most current version of the Terms of Service at any time at this page. 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.